Having A New Boss

So yes I might be comfortable with what I do. I know what is expected of me. I know how everything runs at my hotel and I know my competition and how the ranking should go when it comes to promotion.

BUT! All of a sudden my boss got promoted and now I have a new boss…

What now!

Well, first of all even if I say I exactly know what is expected of me, this new boss might just have a whole different set of priorities. And with new different priorities comes different expectations. So… to my old boss the ranking of who gets promoted next might be very different to this new boss depending on how he sees things…

It’s almost like a new start but not quiet.

Before, I got here I experienced a bit of change in district managers in my old area and taught me a few things here and there…

1) Let the new boss situate. Hear his/her own set of expectations and make necessary adjustments to adopt

2) Never compare the old boss to the new boss. “… old boss did it this way…” it’s just shows disrespect of new boss

3) On your first meeting of the new boss, do not ask for promotion, please. It’s tacky no matter how deserving you are. It just creates bad impression.

4) Do not joke around like you are cool even if you used to know each other…. with my new boss I know that he used to mentor me and we used to sit next to each other at meetings but on his first visit to my hotel I made sure I showed him respect by keeping my distance and careful with conversations so he knows I understand he is my boss now and I can handle that

5) Your job is to make him look good. So never put him in an awkward position in front of his boss. Thank him for the things that he has done that you learned from or benefited from so his boss knows he is doing something right. This is if they happen to be visiting your office together. He will never forget it.

6) If you think you are cool with old boss and can call in sick with out calling think again with the new boss. First impression are important…. its better to go back to the basic rules with the new boss and earn his trust than having to have that awkward conversation and start all over with trust

I think that’s all I can think of for now.

Lonely at the Top

In college, being president at school with 5 thousand constituents I quickly learned, it can be lonely at the top. And as I am always driven with whatever I do I have always managed to get to the top and constantly I am reminded of how lonely it can be.

Today, I sat there at my office listening to my assistant manager telling me she heard rumors from the break room about the staff talking behind her back. What broke her heart more is that the person that started it is the staff she thought she really liked because this staff was always there offering help and support but looking back my assistant manager is now also realizing this staff also made sure she knew every minor trouble someone did, the town
crier.

My assistant manager is hard working and very committed but like everyone else including me makes mistakes but what is so painful about mistakes when you are in management just like in anything else in life is it is costly. My assistant manager is under investigation for a couple of cases both for lack of judgement.

This is one of those things that keep me up at night because I question myself what could I have I done to protect my assistant manager and avoid her from this situation.

On the other side, I feel it is a cruel world out there. For the issues that she is facing I feel we could have fixed it with them coming to me or if they don’t feel like coming to me for whatever reasons surely they can go to the person above me but they choose the corporate route…

It is this reason that I keep telling other managers and those who seek my mentorship, this is the life you choose it comes with a price. You cannot trust anyone. It can be lonely out there…

It also taught me to “mingle with my own level” something I have observed when I was only an assistant manager. I thought back then my new manager was cold and distant and couldn’t fathom why… I just always knew there was a reason and now looking back I know why.

But I will do better than my old manager. 😉

x Lily